Shipping Policy

• We use the services of premium carriers (UPS, FedEx, USPS).
• Our delivery options are Ground, 2nd day Air, 3 days Select, Overnight, and international.
• All of our products are always in stock (unless specifically noted).
• Delivery times are stated in business days, and do not include order processing times.
• Ground: 5-7 business days (not counting shipping day)
• 2nd day Air: 2 business days (not counting shipping day)
• 3 days Select 3 business days (not counting shipping day)
• Overnight: Next day for orders accepted Monday through Thursday before 11:00AM PST
• Overnight orders accepted after 11:00AM pacific time will be shipped on the next day
• Overnight Orders Accepted on Friday before 11:00AM, will be delivered on Monday
• International: Fedex International priority 4-5 business days

Insurance

All deliveries are insured and guaranteed against loss, theft and damage. If you should experience any freight damage, please submit a request.

Overdue

Deliveries can be expected by combining order processing time and shipping time.

Order Processing Time

Our efficient processing system enables us to ship most of the orders the same day or within one business day. Delays to the above are expected for weekend orders. We ship Monday through Friday.

Destinations and International Orders

We ship to the continental United States. In addition, we ship to almost every country in the world.

Billing to an International Address

Your billing information must be the same as listed for you by your credit card provider. We accept foreign billing addresses, but we may require (in rare cases) additional documentation prior to shipping your first order. We may ask to have a faxed copy of your passport or drivers license, along with a copy of either your credit card billing statement, or a copy of the credit card you will be using.

International Shipping Method

We use Fedex International Priority. For some countries additional taxes or duties may be charged by Fedex or local authorities and are the responsibility of the customer.

Warranties

We will replace defective products for up to 12 months from purchase date.